What Information We Collect
We collect:
- Your name, phone number, and email address when you sign up for our services or complete the Contact Us form or registration materials with your information or your child's information.
- Payment details, like credit card information, only through trusted services like GoDaddy.com or PayPal or stripe.
- If you’re signing up for a child, we collect your (the parent or responsible adult) name, phone number, and email address and the child's name. By providing this information, you are consenting for the child to receive services.
Where We Get Information
We get this information directly from you when you fill out forms on our website, interact with us via email or text, or opt-in to receive communications from us.
Why We Collect Your Information
We collect your information to:
- Contact you about our mentoring services.
- Provide group and individual sessions or live webinars.
- Process payments securely.
- Send appointment reminders, service updates, and promotional messages (if you’ve opted in).
Opt-In to Text Messaging
- You can opt-in to receive text messages from The Coakley Center for Mentoring when you complete our Sign Up form, Contact Us form, register for services or purchase our services or products by clicking the relevant box "Yes".
- You can also opt-in to receive text messages from The Coakley Center for Mentoring at Check Out when you complete the purchase form for our services and products by clicking the button to the "Yes" position.
- You will receive a Confirmation Message from The Coakley Center for Mentoring.
- Text messages from The Coakley Center for Mentoring include information such as appointment reminders, updates, and promotions. You may receive up to six (6) messages per month from The Coakley Center for Mentoring.
Opt-Out of Text Messaging
- Opt-out now from receiving text messages from The Coakley Center for Mentoring click the "OPT-OUT OF TEXTS" button on the "OPT-OUT OR UNSUBSCRIBE" page.
- Opt-out of text messages from The Coakley Center for Mentoring at the Check Out page by clicking the button to "No" position.
- Opt-out of text messages at any time later (if you’ve opted in) by replying “STOP” or “UNSUBSCRIBE” to any text message The Coakley Center for Mentoring sends.
- You can reply "HELP" to any text message The Coakley Center for Mentoring sends to receive assistance with opting out of text messages.
- You can also email us at Info@TheCoakleyCenter.com to update your preferences.
- Message frequency varies and may include reminders, updates, or promotional content.
- Message and data rates may apply.
Our Lawful Basis
We use your information because:
- You gave us consent to use it for these purposes.
- We need it to provide the services you signed up for.
- If your child is under 18, we must have your consent as their parent or legal guardian.
Who We Share Your Information With
We share your payment details with trusted services like GoDaddy.com or PayPal to process payments securely.
We never sell or share your personal information with third parties for marketing purposes.
How Long We Keep Your Information
We keep your information for as long as needed to provide our services. After that, we delete it securely.
Your Rights
You have the right to:
- See what information The Coakley Center for Mentoring has about you.
- Ask us to change or delete your information.
- Withdraw your consent anytime to stop receiving messages from The Coakley Center for Mentoring.
How to Contact Us
If you have questions or concerns about how The Coakley Center for Mentoring uses your information or about opting in or opting out of messaging, you can contact us at:
Info@TheCoakleyCenter.com or call us at (844)454-6783
If you’re not satisfied with how we handle your inquiry, you can contact your local data protection authority or relevant organization.